Production-grade AI voice agents for the top of the funnel. They pick up after hours, qualify inbound leads, run outbound cadences, hold time on AE calendars, and warm-transfer the ones worth a human — all with CRM-live data and a full transcript audit on every call.
Pick a free slot — we'll learn your inbound volume, outbound motion, CRM stack, and where a voice agent could pick up the calls humans can't.
A voice agent stack built for sales — fast pickup, CRM-live reasoning, calendar-aware scheduling, and compliance guardrails enforced before the dialer ever lifts the line. Hands warm leads to humans the moment a call is worth a human.
SIP / Teams / Zoom Phone integration with streaming STT, an LLM brain, and TTS that doesn't sound like a robot from 2014.
Skills are Python tools registered with the agent. The agent qualifies, schedules, and follows up — humans close.
One pipeline for inbound pickup and outbound dial. Compliance guardrails fire before the call ever connects.
Qualify and schedule — humans close. The agent runs your qualification rubric, books time on the right AE's calendar, and warm-transfers when there's enough fit to justify a human. Pricing negotiation, contracts, and anything that creates a commitment stays with people, not the model.
Yes — compliance is enforced before the dialer ever lifts the line. DNC list checks (national and internal), time-zone-aware calling windows, per-number daily cap, mandatory AI-identification on connect, and configurable jurisdiction rules. Every call leaves a transcript and disposition log for audit.
Pluggable. We have reference configs for Claude (via Bedrock or Anthropic API), OpenAI, and Azure OpenAI for the orchestration LLM, plus the corresponding voice models. For regulated environments we support Bedrock and Azure OpenAI exclusively so calls never leave your cloud boundary.
Live read and write. We have first-party connectors for Salesforce, HubSpot, and Dynamics 365 — lead lookup, account context, opportunity updates, activity logging, calendar holds. Authentication is via OAuth on a service principal you control, with scoped permissions per skill.
SIP inbound for any modern phone system — Twilio, Genesys, Five9, Talkdesk, Teams Phone, Zoom Phone. The agent can answer first and warm-transfer to a human queue, or sit behind a menu option as a specialist skill. Outbound dials through your existing trunk so caller ID and rates stay yours.
Hard constraints, not soft prompts. The agent quotes pricing only from a structured rate card, never invents product features, and refuses to make commitments outside an explicit scope. Anything off-script triggers a warm transfer. Every transcript runs through a post-call review to catch drift early.
In your storage. Transcripts and audio land in your S3 / Azure Blob / GCS bucket with your retention and KMS keys. Structured action logs go to your warehouse and SIEM. MutexOps doesn't retain call media on our side.