Failed hard drives, dead SSDs, degraded RAID arrays, and NAS units that won't rebuild — recovered by hand, from logical corruption to physical head and PCB failure. We evaluate first and tell you what's recoverable before you spend a dollar.
Tell us the device, the symptoms, and what happened. We'll scope an evaluation and give you a realistic read on recoverability.
Email Us To Book →Nothing we do writes to your failing media. We build a sector-level image on healthy hardware and do all extraction against the clone — so a second attempt is always possible.
The drive spins but the data won't mount — deleted partitions, corrupted filesystems, reformatted volumes, encryption headers gone.
Clicking heads, seized spindles, burnt PCBs, and NAND that won't respond — the media itself has failed and needs hands-on repair.
A fixed, documented path with a go/no-go decision point before you're committed to anything.
If we can't recover the data you're after, you don't pay the recovery fee. You approve a file list from the clone before any charge, so you always know what you're paying for. A modest evaluation deposit may apply for physical cases requiring cleanroom work — we'll tell you up front, before you send anything.
No. Clicking usually means the read/write heads have failed and are contacting the platters. Every power-on causes more physical damage to the surface where your data lives. Unplug it, stop trying, and let us image it on controlled hardware.
Yes. We image each member drive individually, then reconstruct the array's geometry — stripe size, order, parity rotation — from the images, not the live controller. That means a failed or half-finished rebuild doesn't cost you the parity we need to reassemble the volume.
SSDs are handled at the controller and NAND level, including chip-off when the controller is dead. Encrypted volumes (BitLocker, FileVault, LUKS) are recoverable when you can provide the password, recovery key, or keyfile — we recover the encrypted container and decrypt with your credentials. We never attempt to break encryption you don't own.
Every device is logged under a documented chain of custody from intake to return. Recovered data is handled only by the assigned engineer, returned on encrypted media, and securely wiped from our systems after you confirm receipt. NDAs are available for sensitive corporate and legal cases.